SEWING MACHINE AND VACUUM  AUTHORIZED SALES  &  SERVICE 
 REPAIR OF MOST MAJOR BRANDS
SEWING  &  QUILTING SUPPLIES  &  CLASSES
FREE LESSONS WITH ALL MACHINES

Carbondale, IL
Paducah, KY

© 2017 All Rights Reserved.
If you are having trouble with tension,
or quality of stitch always try
the following first:

Re-thread your machine.
Incorrect threading is a common problem.
Sometimes when we thread our machines
we fail to get the thread properly into the 
tension disks. Remember, always thread with 
your presser foot up.


Change your needle.
Needles bend and wear out. You should change your needle after every 8-10 hours of sewing. Pay attention to how your sewing machine sounds as the needle is piercing the fabric, you’ll begin to recognize when it’s time to change your needle in the future. 

Change your bobbin.
Its possible your bobbin could be wound incorrectly, or the threads are not properly in the tensions.

  If you are still having problems,
give us a call.  
We can try to help you troubleshoot over the phone, but it is possible you may need to 
bring your machine in for servicing or repair.

Labor fees are collected at the time of machine drop off. There is a nonrefundable diagnostic bench fee of $50 for machines that can not be repaired, however customers can apply this amount toward the purchase of a new machine.

Sergers & Sewing Only Machines $119.99

Embroidery Only Household Machines & Emb. Unit $139.99

Small & Medium Frame Sewing & Embroidery Machine & Emb. Unit $139.99

Large Frame Sewing & Embroidery Machine & Emb. Unit $159.99

Commercial & Multi-Needle Embroidery Machines $299.99

Long Arm Quilters $200 deposit, with remainder due at pick-up.

Same Day Appointments add $55.

Walk-In While You Wait $259.99
If parts have to be ordered and it results in a delay there is no refund of the walk-in labor fee.

Travel time is $75 an hour if we come to you.  $150 minimum.
Labor and timing fees are extra.
*What should I bring with my machine?*
Just bring the basics. 

- Bobbincase      -Foot Control
-Powercord        -Zig-Zag Foot
With an Embridery Machine also bring:
 -Embroidery Foot  
-Embroidery Unit & Hoop
If you have a sample of the problems you are experiencing bring those too.   

What makes and models of machines do you service?
We service and repair most major brands. 

How long will my repair take?
This can be very difficult to estimate, however repairs have a general turn around of two weeks, but often times less than that.
This depends on how many repairs have been taken in, whether your machine needs parts, 
or the severity of the repair. 


How often should I have my machine serviced?
For best performance your sewing machine, embroidery machine or serger should be cleaned, oiled and adjusted every one to two years depending on use. Regular servicing will lengthen the life of your machine and help prevent major repairs that can often be costly. If you use your machine for a business, it is possible that it may require service every 6 months.

C.O.A. Labor Charges:

Tips from the repair bench.

Frequently Asked Questions

A Clean, Oil & Adjust includes deep cleaning and lubrication of internal parts, checking clearances and timing, sewing in the machine and adjusting tensions. Embroidery machines are tested with specific designs to access any problems and ensure stitch quality.

Labor is guaranteed for 90 days. Parts are extra.

Prices Effective 3-1-2023

Why get your machine professionally serviced?

Lint and threads can build up in a lot of different places. Your machine may be working, but this is very hard on the mechanics of the machine and can shorten its lifespan.
You never know what’s lying under the surface.